General Terms and Conditions

Hotel Information

Please have a look at our hotel information to ensure a relaxing and enjoyable stay with us.

Check In:2.00pm – 9.00pm
Check Out:08.00am – 10.00am
We kindly ask you to vacate your room no later than 10.00 am on the day of departure. Any luggage can be deposited in the lounge. (In case of late arrival, please inform Reception).

Breakfast Buffet

7.30 am – 10.30 am * Subject to change

Cancellations

In Summer: free of charge up to 14 days before arrival
In Winter: free of charge up to 30 days before arrival

After this period, you will pay 100% of the arranged costs. We recommend that you take out travel cancellation insurance.

For easy handling of any cancellation, we recommend booking directly via the hotel info@panoramabettmeralp.ch

Deposit

In Winter, the minimum amount for the deposit is 50% of the total price up to 30 days before arrival. Prefer not having to worry? You can also prepay the full amount.

Unfortunately, some confirmations contain an incorrect IBAN number. We apologise for the error.

Below you can see the correct details.

Important: please always note the date of arrival and booking name in the note so that we can allocate the booking.

Hotel Restaurant Panorama Bettmeralp AG CH-3992
BettmeralpBank: UBS AG CH-3992 Bettmeralp
Bank clearing number: 263
IBAN: CH13 0026 3263 6867 3301 L
BIC: UBSWCHZH80A
Account no.: 263-686733.01L

Pets

Pets are not allowed in the hotel area. Thank you for your understanding.

Parking

Bettmeralp is a car-free village. You can only reach Bettmeralp by cable car. At Betten valley station you can find outdoor parking spaces as well as a multistorey car park.

 

Betten Talstationchf
1 day Summer10
7 day Summer55
1 day Winter12
7 day Winter66

** Subject to change

Luggage service

(8.00 am – 8.00 pm) *Possible on request. Please call us on your arrival at the valley station. We can take care of transporting your luggage from the top station to the hotel (included in the price). Other transports (to the chalets) are subject to charge.

Payment

Maestro, Mastercard, Visa, CUP/ Union Pay, V-PAY, JCB, Twint, Amex, REKA Check+ Card

Extra beds

Please contact us directly, as not every room can accommodate an extra bed.

Priceschf / Night
Children under 2 years:Free of charge
Children 2 – 5 years35
Children 6 – 11 years45
from 12 years66

Internet access

For our hotel guests the use of the W-LAN is free of charge.

Feedback

Let us know your thoughts on your stay! If something isn’t to your liking or if you feel that we have made a mistake, please contact Reception immediately. We always do our utmost to ensure that you have a pleasant stay and that all of your expectations are met. If your request has not been resolved to your satisfaction, don’t hesitate to contact the Managing Director. We are always happy to receive positive feedback and constructive criticism too, because this is what allows us to improve as we move forward.

Best Rate Guarantee

Have you found a cheaper price for your room or package on the internet or other booking platform? Bring the print screen with you: we will offer you the same price, or perhaps even a better one!